1jjj Privacy Policy
Your Data. Our Responsibility.

1jjj is an online casino and sports betting platform operated under international gaming license oversight and serving registered players in Pakistan. For the purposes of this Privacy Policy, "1jjj", "we", "us", and "our" refer to the operator of the 1jjj Platform accessible at https://1jjj.net. "You" and "your" refer to any individual who accesses, browses, registers on, or otherwise interacts with the 1jjj Platform.

As the data controller in respect of personal information processed through the 1jjj Platform, we are responsible for ensuring that data is collected, stored, processed, and transferred in accordance with applicable data protection principles. If you have any questions about our role as data controller or about any aspect of this Privacy Policy, please contact our support team at the details provided in Section 13.

We collect personal data from you directly — when you register an Account, make a deposit or withdrawal, contact support, or use Platform features — and indirectly through automated technical means as you interact with the 1jjj Platform. The categories of personal data we collect include:

We use personal data collected through the 1jjj Platform for the following specific and legitimate purposes. We do not use your data in ways that are incompatible with the purposes listed below without first notifying you and, where required, obtaining your consent:

• Account Management: To create, maintain, and administer your 1jjj Account, including processing login authentication, password resets, and account settings updates.
• Identity & Age Verification (KYC): To verify that you are who you claim to be and that you meet the minimum age requirement of 21 years. KYC verification is a regulatory obligation under our gaming license and is non-negotiable.
• Payment Processing: To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and approved cryptocurrency channels. Financial data is processed solely for transaction completion and fraud prevention.
• Gaming Services: To deliver casino games, live dealer products, slots, crash games including Aviator, and sports betting markets including PSL and international cricket to your Account.
• Fraud & Security: To detect, investigate, and prevent fraudulent activity, unauthorised Account access, money laundering, bonus abuse, and any other conduct that violates our Terms and Conditions.
• Responsible Gaming Compliance: To maintain the integrity of our responsible gaming framework, including enforcing self-exclusion periods, deposit limit restrictions, and 21+ age gates.
• Customer Support: To respond to your queries, complaints, and dispute submissions via live chat and email. Support interactions are recorded for quality assurance and compliance purposes.
• Legal & Regulatory Compliance: To comply with obligations under applicable gaming regulations, anti-money laundering (AML) requirements, and any lawful requests from regulatory or law enforcement authorities.
• Platform Improvement: To analyse usage patterns and technical data in aggregated, anonymised form to improve the performance, stability, and feature set of the 1jjj Platform.
• Communications: To send you transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about bonuses and new features.

Every processing activity we undertake in respect of your personal data is carried out on one of the following recognised legal bases:

• Contractual Necessity: Processing required to enter into and perform our contract with you — i.e., to provide you with the gaming and betting services described in our Terms and Conditions. This covers Account registration, payment processing, KYC, and game delivery.
• Legal Obligation: Processing required to comply with gaming license conditions, AML regulations, and lawful requests from authorities. This includes KYC data retention and transaction record-keeping.
• Legitimate Interests: Processing carried out to protect 1jjj and its users from fraud, security threats, and abuse. We conduct a balancing test to ensure our legitimate interests do not override your fundamental privacy rights.
• Consent: Processing for optional purposes such as marketing communications and non-essential analytics cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. Opt-out options are available within your Account settings.

1jjj does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients strictly on a need-to-know basis and under appropriate contractual protections:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and approved cryptocurrency payment gateways receive the financial data necessary to process your transactions. Each provider operates under its own privacy policy and is independently responsible for its data handling practices.
• KYC & Identity Verification Providers: Third-party identity verification services (including NADRA Verisys or equivalent) may receive your name, date of birth, and CNIC data to complete mandatory age and identity checks.
• Game Content Providers: Licensed game studios and RNG audit firms may receive anonymised gameplay data in aggregated form for product integrity purposes. They do not receive personally identifiable information.
• Cloud & Hosting Infrastructure: Data is stored on secured cloud infrastructure. Hosting partners are bound by strict data processing agreements and may not use your data for any purpose beyond infrastructure delivery.
• Regulatory & Law Enforcement Authorities: We will disclose personal data to licensing bodies, financial intelligence units, or law enforcement agencies when legally obligated to do so, or when we have reasonable grounds to believe disclosure is necessary to prevent fraud or serious criminal activity.
• Professional Advisors: Legal counsel, auditors, and compliance consultants may access your data to the extent necessary to provide professional advice to 1jjj, subject to professional confidentiality obligations.

The 1jjj Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and — where you have consented — to analyse usage patterns and deliver relevant content. The following categories of cookies are used:

You may manage your cookie preferences at any time through the cookie settings panel accessible from the footer of the 1jjj Platform, or through your browser's built-in cookie controls. Disabling strictly necessary cookies will impair core Platform functionality including login and payment processing.

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following retention schedule applies:

1jjj employs a comprehensive, layered approach to data security designed to protect your personal information against unauthorised access, accidental loss, alteration, and disclosure. Our technical and organisational security measures include:

Despite these measures, no electronic transmission over the internet is entirely risk-free. You are responsible for keeping your own login credentials confidential and for notifying us immediately at [email protected] (plain text — not a link) if you suspect any unauthorised access to your Account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 1jjj will notify affected users without undue delay in accordance with applicable legal obligations.

Subject to applicable law and certain legal exceptions, you have the following rights in relation to your personal data held by 1jjj:

• Right of Access: You have the right to request a copy of the personal data we hold about you, together with information about how it is processed. We will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. For Account details, many fields can be updated directly via your Account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. Note that regulatory retention obligations (e.g., AML record-keeping) may override erasure requests for certain categories of data.
• Right to Restrict Processing: You may request that we restrict processing of your data in certain circumstances — for example, while accuracy is contested or while an objection is under consideration.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling. You also have an absolute right to object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] (plain text — not a link), including your Account username and a description of your request. We may ask you to verify your identity before processing your request. We aim to respond to all valid requests within 30 days; complex requests may take up to an additional 60 days, in which case we will notify you of the extension.

The 1jjj Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Registration by persons under 21 is explicitly prohibited under our Terms and Conditions.

If we become aware that personal data has been collected from a person under the age of 21 — whether through our age verification process or via a third-party report — we will take immediate steps to suspend the relevant Account, void any associated transactions, and permanently delete the personal data of the underage individual from our systems, except where retention is required for legal reporting purposes.

The 1jjj Platform may contain links to third-party services such as payment providers (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) and game content providers. When you click through to a third-party service, you leave the 1jjj Platform and your data becomes subject to that third party's own privacy policy.

1jjj does not control and is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policy of any third-party service before submitting personal data to them. The presence of a link to a third-party service on the 1jjj Platform does not constitute an endorsement of that service's privacy practices.

We may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform features. When we make material changes, we will notify you by displaying a prominent notice on the 1jjj Platform and, where appropriate, by sending a notification to the email address or mobile number registered to your Account.

The "Effective" date at the top of this document will be updated whenever a new version is published. We encourage you to review this Privacy Policy periodically. Your continued use of the 1jjj Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes.

Where a change materially affects your rights or how we process your personal data in a way that requires your consent, we will seek fresh consent before applying the change to your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 1jjj processes your personal data, please contact our Data Protection team using the details below. All contact information is displayed as plain text only and is not clickable:

For formal Data Subject Requests (access, erasure, portability, objection), please include your full Account username and a clear description of your request in your written submission. We may request identity verification before processing your request to protect your data from unauthorised disclosure.